Privacy Policy

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Effective Date: November 2025
Business Name: Sharon Williams Homeopathy & Healy
Email: sharonwilliamshomeopathy@gmail.com
Location: North Wales, United Kingdom

1. Introduction

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit this website, make an online booking, or contact me for services.

By using this website or submitting your details, you consent to this Privacy Policy in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information I Collect

I may collect and store the following types of personal information:

• Contact details: name, email address, phone number.

• Booking information: dates, service type, time zone, and payment confirmation.

• Health information: relevant health history and personal details shared voluntarily during consultations or via forms.

• Technical data: website usage data (such as browser type, device, IP address) for security and analytics purposes.

Sensitive information such as health details is collected only with your explicit consent and used solely for professional case management and follow-up.

3. How Your Information Is Used

Your personal data is used for the following purposes:

• To manage bookings, consultations, and communication.

• To create and maintain accurate client records for professional homeopathic practice.

• To provide follow-up support and remedy recommendations.

• To respond to inquiries and client emails.

• To comply with legal and professional obligations regarding client confidentiality and record keeping.

4. How Your Information Is Stored

All client records and booking details are securely stored in password-protected digital systems that comply with UK data protection standards.
Sensitive health information is treated as confidential and never shared with third parties except:

• Where required by law, or

• With your explicit written consent.

Data is retained for up to 7 years after your last consultation (in line with professional practice requirements) and then safely deleted or anonymised.

5. Payments

Payments for consultations are processed through secure third-party platforms (such as Stripe, PayPal, or your booking system provider).
I do not store or have access to your full payment card details.

6. Cookies and Website Data

This website may use basic cookies or analytics tools to improve functionality and understand visitor behaviour (for example, through Squarespace, Wix, or WordPress analytics).
These tools may collect anonymous data such as page views, time on site, and browser type.

You can disable cookies at any time in your browser settings.

7. Your Rights Under UK GDPR

You have the right to:

• Access a copy of your personal data.

• Request correction or deletion of your data.

• Withdraw consent for data processing at any time.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

To exercise any of these rights, please email: sharonwilliamshomeopathy@gmail.com

8. Email Communication

By submitting your details through contact forms or booking systems, you consent to receiving relevant communication regarding your consultation, follow-up, or related wellness support.
You can opt out of non-essential communication at any time by emailing me directly.

9. Data Sharing

Your data will never be sold or shared with marketing companies.
If referrals to other practitioners or labs are suggested, your details will only be shared with your explicit consent.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in data protection law or practice operations.
The latest version will always be available on this website with the updated “Effective Date.”

11. Contact

If you have any questions, requests, or concerns about how your data is handled, please contact:
📧 sharonwilliamshomeopathy@gmail.com
🌐 www.sharonwilliamshomeopathy.com

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